Our standard delivery time is 5–10 business days, depending on your location. We'll keep you updated on your order's progress.

Yes. We ship from Toronto across Canada and the United States. Standard delivery is 5–10 business days, and tracking is provided when you choose the tracked Canada Post shipping option at checkout. Taxes and any import duties are confirmed by our team before payment.

All prices on this site are in Canadian dollars (CAD). Canadian orders are charged the sales tax for the province you select at checkout; any cross-border duties are confirmed by our team before your order is paid.

Yes. Our larger pack sizes are made for marking clothing in volume, and blank labels let you mark stock as it arrives. For volume enquiries, email sales@laundrylabels.com.

Yes. Laundry bags can be branded with your name, facility, or logo for a small additional fee. During checkout, choose the branding option to have our team apply it.

We accept returns within 30 days of delivery for a full refund or exchange, as long as the item is in its original condition. Personalised labels and custom-branded bags are made to order, so they can only be returned if they are faulty or differ from what you ordered. Contact our customer service team to initiate a return.

Please reach out to our customer service team with your order number and photos of the issue, and we'll work quickly to resolve it — whether that means a replacement, refund, or missing item follow-up.

Yes. Our labels are printed with black indelible ink and tested through multiple wash cycles. They come out looking the same as the day they were applied — iron-on or sew-on.